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The Relationship between Service quality and customer satisfaction in five selected hotels in pasikudah
Mohamed Fifan, Vellaithamby
(
Faculty of Commerce & Management
,
2019
)
A study on service quality of internet cafes in Manmunai north divisional secretariat of Batticaloa
Mayuran, S
(
Faculty of Commerce and Management
,
2013
)
The impact of management information system on service quality with reference to commercial banks in Batticaloa district
Dinesh, T
(
Faculty of Commerce and Management
,
2014
)
Customer satisfaction and service quality of banks
Vithyamathe, N
(
Faculty of Commerce and Management
,
1999
)
Determinants of switching behavior of motor vehicle insurance policy holders in Puttlam district
Senanayake Arachchige Rumesh Dulaksha, Senanayake
(
Faculty of Commerce & Management
,
2018
)
Determinants of usage of online purchasing via E-tailers in Sri Lanka
Amarakoon Mudiyanselage Randika, Dilshan
(
Faculty of Commerce & Management
,
2018
)
A study on service quality of Batticaloa municipal council
Amaliney, A
(
Faculty of Commerce & Management
,
2007
)
Consumer satisfaction and service quality of the SriLanka railway service in Trincomalee district
Prasanna, V
(
Faculty of Commerce and Management
,
2007
)
A study on service quality of Batticaloa labour department
Nalitharan, T
(
Faculty of Commerce & Management
,
2009
)
A study on service quality of motor traffic department (special reference to Batticaloa district)
Sivarupan, T
(
Faculty of Commerce & Management
,
2010
)
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Author
Amaliney, A (1)
Amarakoon Mudiyanselage Randika, Dilshan (1)
Antonythas, C (1)
Bandara, W.M.S.M (1)
Chathuranga, T.P.D. (1)
Dhanushka, L.S (1)
Dinesh, T (1)
Isuru Dinesh Jayasinghe, J. A. (1)
Lingesh, D (1)
Madushanka, R (1)
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Subject
Service quality (30)
Batticaloa district (5)
Customer satisfaction (5)
Assurance (2)
E-banking (2)
Empathy (2)
Puttalam district (2)
Reliability (2)
Responsiveness (2)
Alliance finance and commercial leasing company (1)
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Date Issued
2010 - 2019 (26)
2000 - 2009 (3)
1999 - 1999 (1)
Has File(s)
Yes (30)