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A Comparative Analysis of Customer Satisfaction on Self Service Technology Channels between State and Private Banks

J M Tharaka Madhusanka, T Paranthaman (Eastern University, Sri Lanka, 2018)

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- J M Tharaka Madhusanka, T Paranthaman (1)
Subject
- Banking industry (1)
- Customer (1)
- Satisfaction (1)
- Self-service technology channels (1)
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