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Impact of promotion mix on customer retention in Sri Lanka super market industry in Anuradhapura district
Gaminige Suraj Madhushanka, Wickramasinge
(
Faculty of Commerce & Management
,
2018
)
Customer perception on quality of e-banking services of commercial banks in Anuradhapura
Rathnayake Mudiyanselage Thilini Madushani, Rathnayake
(
Faculty of Commerce & Management
,
2018
)
The impact of service quality on customer retention: Special reference to bank of Ceylon in Batticaloa district
Manoharan, Viththiyatharan
(
Faculty of Commerce and Management
,
2017
)
Study on the relationship between service quality and organizational image at insurance companies in Batticaloa district
Chanthiramohan, Kujenthiran
(
Faculty of Commerce and Management
,
2018
)
The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna
(
Faculty of Commerce & Management
,
2018
)
Customer satisfaction of e-service quality of online shopping in Sri Lanka
Habeeba, Y.L.
(
Faculty of Commerce & Management
,
2017
)
Impact of service quality on use of telecommunication technology - with special reference to telecommunication sector in Batticaloa district
Nirojini, Yogendra
(
Faculty of Commerce and Management
,
2018
)
Service Quality and Student Satisfaction: A Comparative Study among the Private Higher Education Institutions in Batticaloa
Shahani, K.M.A.
(
Faculty of commerce & Management
,
2019
)
The Relationship between Customer Orientation and Service Quality in Telecommunication Industry in Batticaloa district
Pavujan, C.
(
Faculty of commerce & Management
,
2019
)
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Author
Chanthiramohan, Kujenthiran (1)
Gaminige Suraj Madhushanka, Wickramasinge (1)
Habeeba, Y.L. (1)
Manoharan, Viththiyatharan (1)
Nirojini, Yogendra (1)
Pavujan, C. (1)
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna (1)
Rathnayake Mudiyanselage Thilini Madushani, Rathnayake (1)
Shahani, K.M.A. (1)
Subject
Service Quality (9)
Customer satisfaction (3)
Assurance (1)
Customer commitment (1)
Customer perception (1)
Customer Retention (1)
Customer retention (1)
Customer trust (1)
E-banking (1)
Electronic Commerce (1)
... View More
Date Issued
2018 (5)
2017 (2)
2019 (2)
Has File(s)
Yes (9)