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Impact of promotion mix on customer retention in Sri Lanka super market industry in Anuradhapura district
Gaminige Suraj Madhushanka, Wickramasinge
(
Faculty of Commerce & Management
,
2018
)
Customer perception on quality of e-banking services of commercial banks in Anuradhapura
Rathnayake Mudiyanselage Thilini Madushani, Rathnayake
(
Faculty of Commerce & Management
,
2018
)
The impact of service quality on customer retention: Special reference to bank of Ceylon in Batticaloa district
Manoharan, Viththiyatharan
(
Faculty of Commerce and Management
,
2017
)
Study on the relationship between service quality and organizational image at insurance companies in Batticaloa district
Chanthiramohan, Kujenthiran
(
Faculty of Commerce and Management
,
2018
)
The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna
(
Faculty of Commerce & Management
,
2018
)
Customer satisfaction of e-service quality of online shopping in Sri Lanka
Habeeba, Y.L.
(
Faculty of Commerce & Management
,
2017
)
Impact of service quality on use of telecommunication technology - with special reference to telecommunication sector in Batticaloa district
Nirojini, Yogendra
(
Faculty of Commerce and Management
,
2018
)
A study on the service quality of base hospital Valaichenai
Najeema, M
(
Faculty of Commerce & Management
,
2007
)
Service Quality and Student Satisfaction: A Comparative Study among the Private Higher Education Institutions in Batticaloa
Shahani, K.M.A.
(
Faculty of commerce & Management
,
2019
)
Impact of Quality of Accounting Information Systems on Organization Effectiveness of Automobile Companies in Sri Lanka
Malitha Ranganath, G D
(
Faculty of commerce & Management
,
2020
)
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Author
Chanthiramohan, Kujenthiran (1)
FERNANDO, PKD.VIHANGA (1)
Gaminige Suraj Madhushanka, Wickramasinge (1)
Habeeba, Y.L. (1)
LAMASHANI, RM.THATITHYATHA (1)
MAHENDRAN, THUVARAKA (1)
Malitha Ranganath, G D (1)
Manoharan, Viththiyatharan (1)
Najeema, M (1)
Nirojini, Yogendra (1)
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Subject
Service Quality (20)
Customer Satisfaction (4)
Customer satisfaction (4)
Reliability (4)
Responsiveness (4)
Assurance (3)
Empathy (3)
Tangibility (2)
Accounting Information System (1)
Competitive Advantage (1)
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Date Issued
2020 - 2021 (10)
2010 - 2019 (9)
2007 - 2009 (1)
Has File(s)
Yes (20)