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A study on the impact of customer relationship management on customer satisfaction special reference of mobile networks in Manmunai north d.s division in Batticaloa district

Dilani, T (Faculty of Commerce and Management, 2014)

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Author
- Dilani, T (1)
Subject
- Customer relationship management (1)
- Customer satisfaction (1)
- Mobile networks in Manmunai north d.s division (1)
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Date Issued
- 2014 (1)
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