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An empirical study on service quality and customer satisfaction of micro finance institution in Batticaloa district
Lingesh, D
(
Faculty of Commerce & Management
,
2016
)
Impact of service quality on customer satisfaction a comparative study between private and state owned bus transportation service from Trincomalee- Colombo route (49 route)
Maduwanthi Fernando, W.K.B.N
(
Faculty of Commerce & Management
,
2016
)
A study on theimpact of electronic customer relationship management on customer satisfaction in banks special refernce to Manmunai north divisional secretariat of Batticaloa
Kajanitha, S
(
Faculty of Commerce & Management
,
2016
)
Impact of employee empowerment on customer satisfaction in banking industry (special reference with Koralaipattu divisional secretariat area)
Thanraj, P
(
Faculty of Commerce & Management
,
2017
)
After sales service quality and customer satisfaction special reference to abans electrical branches in Badulla district
Sampath Senavirathna, M.G.U
(
Faculty of Commerce & Management
,
2017
)
A study on the impact of brand image on customer satisfaction in mobile phone among customers
Karunarathne, D.G.S
(
Faculty of Commerce & Management
,
2016
)
Customer satisfaction on smart phone online banking application
Manjula Madushani Hewage, M. H.
(
Faculty of Commerce & Management
,
2019
)
Impact of service quality on customer satisfaction of mobile broadband service with special reference to young consumers in Anuradhapura District
Isuru Dinesh Jayasinghe, J. A.
(
Faculty of Commerce & Management
,
2019
)
Customer satisfaction of taxi service on sri lanka with special reference to UBER and PICKME
Eranda Niroshan, Lilanage
(
Faculty of Commerce & Management
,
2019
)
Customer satisfaction on online shipping attributes in srilanka
Wasanthi Bandara, L. L. M. L.
(
Faculty of Commerce & Management
,
2019
)
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Author
Ahilan, S (1)
Amalaraj, Anton.A (1)
Anaththa Pathiranalage Hasitha Charuni, Parackrama (1)
Arunmaran, T (1)
Balraj, N (1)
Baskar, T (1)
Benadict, S (1)
Dilani, T (1)
Elangopan, R (1)
Eranda Niroshan, Lilanage (1)
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Subject
Customer satisfaction (70)
Batticaloa district (9)
Reliability (5)
Service quality (5)
Tangibility (5)
Assurance (4)
Empathy (4)
Responsiveness (4)
Service Quality (4)
Vavuniya district (4)
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Date Issued
2010 - 2020 (45)
2000 - 2009 (22)
1993 - 1999 (3)
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