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Showing 3 out of a total of 13 results for community: Undergraduate Project Report.
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TIIE EFFECTIVENESS OF SWITCHII{G BARRIER ON CUSTOMER LOYALTY MEDIATED WITH CUSTOMER SATISFACTIOI{ AMONG SERVICE PROVIDERS OF TELECOMMUNTCATION TNDUSTRY IN BATTICALOA DISTRICT
JEYANTHINY, MAYILVAKANAM
(
Faculty of Commerce and Management Eastern University,Sri Lanka
,
2023
)
ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM), CUSTOMER EXPERIENCE AND CUSTOMER SATISFACTION FROM BANKING SECTOR: A COMPARATIVE STUDY BETWEEN STATE AND PRIVATE BANKS IN NUWARA ELIYA DISTRICT.
NEELAWATHURA, NEELAWATHURA WALAWWE MAHESH RASIKA BANDARA
(
Faculty of Commerce and Management Eastern University, Sri Lanka
,
2023
)
ELECTRONIC CUSTOMER RELATIOI{SHIP MANAGEMEI{T (B-CRM)ANDCUSTOMERLOYALTY:THEMEDIATING ROLE OF CUSTOMER SATISFACTION IN THE BANKING INDUSTRY: SPECIAL REFERENCE To BATTICALOA
KEETHANSALY, PAVANANTHAM
(
DEPARTMENT OF MANAGEMENT FACULTY OF COMMERCE AND MANAGEMENT EASTERN UNIVERSITY , SRI LANKA
,
2023
)
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Author
Dasanayaka Mudiyanselage, W. J. (1)
Hettiarachchi, Chathurika (1)
Jesni, Rajendran (1)
JEYANTHINY, MAYILVAKANAM (1)
KEETHANSALY, PAVANANTHAM (1)
LAMASHANI, RM.THATITHYATHA (1)
MADUSHANI, SA. POORNIMA (1)
NEELAWATHURA, NEELAWATHURA WALAWWE MAHESH RASIKA BANDARA (1)
Nishadini Premachandra, R. P. T. K. (1)
RATHNAYAKE, RMD.SANDYA KUMARI (1)
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Subject
Customer Satisfaction (13)
Customer Loyalty (4)
Service Quality (4)
Banking Industry (1)
Batticaloa (1)
Competitive Advantage (1)
Customer service (1)
Customer Experience (1)
Customer Perception of Value and Customer Retention (1)
Customer Retention (1)
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2019 (3)
2020 (3)
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2018 (1)
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