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A comparative analysis of customer satisfaction on self service technology channels between state and private banks in Gampaha district

Jayasekara Mudiyanselage Tharaka, Madhusanka (Faculty of Commerce & Management, 2018)

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- Jayasekara Mudiyanselage Tharaka, Madhusanka (1)
Subject
- Banking industry (1)
- Customer satisfaction (1)
- Self service technology channels (1)
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- 2018 (1)
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