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The Relationship between Service quality and customer satisfaction in five selected hotels in pasikudah
Mohamed Fifan, Vellaithamby
(
Faculty of Commerce & Management
,
2019
)
Customer satisfaction on tourist hotel services in Galle
Janaka, Anil.P
(
Faculty of Commerce and Management
,
2014
)
The relationship between perceived benefits of information technology and customer satisfaction in public bank in Trincomalee district
Balraj, N
(
Faculty of Commerce and Management
,
2015
)
A study on service quality and customer satisfaction with special reference to Sampath bank PLC in Batticaloa district
Rajeetharan, V
(
Faculty of Commerce and Management
,
2010
)
Product modification :customer satisfaction on samsung and apple cellular phones in Trincomalee district
Krishanth, P
(
Faculty of Commerce and Management
,
2015
)
Impact of promotion mix on customer retention in Sri Lanka super market industry in Anuradhapura district
Gaminige Suraj Madhushanka, Wickramasinge
(
Faculty of Commerce & Management
,
2018
)
“A Comparative study on corporate image, customer satisfaction and brand loyalty in the context of between cargills Food city and Co-op city”
Suntharlingam, Yuneswaran
(
Faculty of Commerce and Management
,
2018
)
Customer satisfaction and service quality of banks
Vithyamathe, N
(
Faculty of Commerce and Management
,
1999
)
Customer satisfaction and marketing strategy for commercial bank
Jeyshanthe, V
(
Faculty of Commerce and Management
,
1993
)
A study on the customer satisfaction the services of the national savings banks in the Batticaloa district
Prins, G
(
Faculty of Commerce and Management
,
2006
)
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Author
Ahilan, S (1)
Amalaraj, Anton.A (1)
Anaththa Pathiranalage Hasitha Charuni, Parackrama (1)
Arunmaran, T (1)
Balraj, N (1)
Baskar, T (1)
Benadict, S (1)
Dilani, T (1)
Elangopan, R (1)
Eranda Niroshan, Lilanage (1)
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Subject
Customer satisfaction (69)
Batticaloa district (9)
Reliability (5)
Service quality (5)
Tangibility (5)
Assurance (4)
Empathy (4)
Responsiveness (4)
Service Quality (4)
Vavuniya district (4)
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Date Issued
2010 - 2020 (45)
2000 - 2009 (21)
1993 - 1999 (3)
Has File(s)
Yes (69)