A study on service quality and customer satisfaction with special reference to Sampath bank PLC in Batticaloa district
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A study on service quality and customer satisfaction with special reference to Sampath bank PLC in Batticaloa district
Rajeetharan, V
URI:
http://www.digital.lib.esn.ac.lk/handle/123456789/2441
Date:
2010
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Faculty of Commerce & Management
[2766]
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