Abstract:
This study investigates the relationship of leadership role, performance appraisal and
pay equality, equal employment opportunities (EEO) and affirmative action (AA) and
sociocultural approach in managing diversity and equality in the workplace in Banking
sector. Leadership role can play an importance role whereby firms move towards global
leadership approaches to tackle diversity related issues in organizations. The
performance appraisal system was used to assess the performance of employees. But
some managers had different agendas while rating which resulted in bias. In this regard
Equal Employment Opportunity (EEO) and Affirmative Action (AA) were enforced to
ensure the organizations meet minimum requirements but it often came down to
organizational commitments. Sociocultural issues had major role as some managers
went out of their way in helping their subordinates.
This study eliminates the empirical knowledge gap in the Batticaloa area regarding this
topic. The primary data were gathered from 93 employees from selected four banks
based on stratified random sampling method through self-reported questionnaires and
five-point Likert scale was assigned to measure the variables. The collected data were
analyzed by using univariate, bivariate technique in a computer based Statistical
package for the Social Science 22.0 version software and analyzed using descriptive
statistics, correlation and regression analysis in order to find the results of study
objectives.
The findings reveal that the managing diversity and equality are in high level among
the respondents. And leadership role, performance appraisal, EEO and AA,
sociocultural approach also high level among the respondents. The analyses stated the
leadership role, sociocultural approach are weak positive relationship between the
managing diversity and equality. performance appraisal, EEO and AA are moderate
positive relationship between the managing diversity and equality. This study found
that organizations have to develop diversity management system and promote culture
audits to bring diversity and equality in the workplace.
