Abstract:
This research investigated the impact of employee engagement and its dimensions
(vigor, dedication, and absorption) on job performance among executive-level
employees in the insurance industry of Sri Lanka's Kurunegala district. The study aimed
to provide insights into the engagement-performance relationship within the context of
a developing economy's insurance sector. The study employed a quantitative cross sectional survey design. Data were collected from a sample of 120 insurance executives
using stratified random sampling to ensure representation across different insurance
companies in the district. Employee engagement was measured using the work
engagement scale, while job performance was assessed using an adapted version of the
individual work performance questionnaire. The research utilized multiple regression
analysis to test the hypothesized relationships between engagement dimensions and job
performance. The results demonstrated a significant positive impact of overall
employee engagement on job performance (P : 0.600, p < 0.001). Further analysis
revealed that all three engagement dimensions were significant predictors of job
performance, vigor (P : 0.266, p < 0.01), dedication (P : 0.271, P ( 0.01), and
absorption (F :0.224, p < 0.05). These findings suggest that executives who exhibit
higher levels of vigor, dedication, and absorption in their work tend to perform better
in their roles.
The study's findings have important implications for human resource management
practices in the insurance industry. They underscore the critical role of employee
engagement in driving performance outcomes among executives. Insurance companies
should focus on developing strategies to enhance all three dimensions of engagement
to improve organizational performance. Future research could employ longitudinal
designs to establish causality and explore how the relationship evolves over time.
Additionally, investigating the impact of contextual factors such as organizational
culture and leadership styles on the engagement-performance link could provide a more
comprehensive understanding of these dynamics in the insurance sector.
