EXAMING THE ROLE OF ORGANIZATIONAL SUPPORT AND EMPLOYEE OUTCOMES:

Abstract

This study examines the role of Organizational Support in inf'luencing Employee Outcomes within the selected banking sector in the Nuwara Eliya District. Specifically, the research fbcuses on the independent variable, Organizational Support, and its effect on the dependent variable, Employee Outcomes, which include Job Satisfaction, Work Motivation, and Turnover Intention. Data were collected through a structured questionnaire distributed to 202 e mployees working in the selected banks in the district. The collected data were analyzed using descriptive statistics, correlation analysis, and simple linear regression. The findings revealed a positive reiationship between Organizational Support and Employee Outcomes, as well as with the dimensions of Employee Outcomes (Job Satisf'action. Work Motivation, and Turnover Intention). Furthermore, the results of the regression analysis confirmed that Organizalional Support has a statistically significant impact on overall Employee Outcomes. More specifically, Organizational Support was found to have a statistically significant influence on Job Satisf-action, Work Motivation, and Turnover lntention among employees in the selected banking sector of the Nuwara Eliya District. Key wortls: organiZutionul support, ittb sutisJuction, work motivation, turnover intention, EmploYee O utco mes