Frontline employees’ participation in service innovation implementation: the role of perceived external reputation: special reference to commercial banks in Batticaloa district

Sajeevah, Kunalaraj

dc.contributor.author	Sajeevah, Kunalaraj
dc.date.accessioned	2019-01-23T07:03:48Z
dc.date.available	2019-01-23T07:03:48Z
dc.date.issued	2018
dc.identifier.uri	http://www.digital.lib.esn.ac.lk/handle/123456789/108
dc.language.iso	en	en_US
dc.publisher	Faculty of Commerce and Management	en_US
dc.subject	Perceived external reputation (PER)	en_US
dc.subject	Successful innovation implementation (SII)	en_US
dc.subject	Expected reputation gain (ERG) and frontline employees	en_US
dc.title	Frontline employees’ participation in service innovation implementation: the role of perceived external reputation: special reference to commercial banks in Batticaloa district	en_US
dc.type	Undergraduate Report	en_US
dc.identifier.sslno	FCM2018	en_US