The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area

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dc.contributor.author Rasnayaka Mudiyanselage Asela Bandara, Nawarathna
dc.date.accessioned 2019-01-23T09:50:05Z
dc.date.available 2019-01-23T09:50:05Z
dc.date.issued 2018
dc.identifier.uri http://www.digital.lib.esn.ac.lk/handle/123456789/155
dc.language.iso en_US en_US
dc.publisher Faculty of Commerce & Management en_US
dc.subject Service Quality en_US
dc.subject Tangibility en_US
dc.subject Reliability en_US
dc.subject Assurance en_US
dc.subject Responsiveness en_US
dc.subject Empathy en_US
dc.subject Customer satisfaction en_US
dc.title The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area en_US
dc.type Undergraduate Report en_US
dc.identifier.sslno FCM1964 en_US


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