An empirical investigation into the link between internal service quality and employee satisfaction in commercial banks -A special reference to BOC and HNB in the Colombo district

Kothalawala, Darsana .P

dc.contributor.author	Kothalawala, Darsana .P
dc.date.accessioned	2019-03-13T08:15:26Z
dc.date.available	2019-03-13T08:15:26Z
dc.date.issued	2009
dc.identifier.uri	http://www.digital.lib.esn.ac.lk/handle/123456789/1925
dc.language.iso	en	en_US
dc.publisher	Faculty of Commerce and Management	en_US
dc.subject	Empirical investigation	en_US
dc.subject	Internal service quality	en_US
dc.subject	Employee satisfaction	en_US
dc.subject	Commercial banks	en_US
dc.subject	BOC Colombo district	en_US
dc.subject	HNB Colombo district	en_US
dc.title	An empirical investigation into the link between internal service quality and employee satisfaction in commercial banks -A special reference to BOC and HNB in the Colombo district	en_US
dc.type	Undergraduate Report	en_US
dc.identifier.sslno	FCM1103	en_US