The effects of customer satisfaction and switching barrier on recovery of lapsed policies in insurance services in Batticaloa

dc.contributor.author	Pushpamenan, R
dc.date.accessioned	2019-03-14T10:00:05Z
dc.date.available	2019-03-14T10:00:05Z
dc.date.issued	2011
dc.identifier.uri	http://www.digital.lib.esn.ac.lk/handle/123456789/2029
dc.language.iso	en	en_US
dc.publisher	Faculty of Commerce and Management	en_US
dc.subject	Customer satisfaction	en_US
dc.subject	Switching barrier	en_US
dc.subject	Lapsed policies	en_US
dc.subject	Insurance services in Batticaloa	en_US
dc.title	The effects of customer satisfaction and switching barrier on recovery of lapsed policies in insurance services in Batticaloa	en_US
dc.type	Undergraduate Report	en_US
dc.identifier.sslno	FCM1179	en_US