dc.contributor.author | Glory, Priscilla.P | |
dc.date.accessioned | 2019-03-21T09:59:41Z | |
dc.date.available | 2019-03-21T09:59:41Z | |
dc.date.issued | 2014 | |
dc.identifier.uri | http://www.digital.lib.esn.ac.lk/handle/123456789/2217 | |
dc.language.iso | en | en_US |
dc.publisher | Faculty of Commerce and Management | en_US |
dc.subject | Electronic customer relationship management | en_US |
dc.subject | Customer loyalty | en_US |
dc.subject | Manmunai north divisional secretariat | en_US |
dc.title | A study on the impact of electronic customer relationship management on customer loyalty in Manmunai north divisional secretariat of Batticaloa | en_US |
dc.type | Undergraduate Report | en_US |
dc.identifier.sslno | FCM1371 | en_US |