| dc.contributor.author | Subajini, S | |
| dc.date.accessioned | 2019-05-06T05:49:51Z | |
| dc.date.available | 2019-05-06T05:49:51Z | |
| dc.date.issued | 2007 | |
| dc.identifier.uri | http://www.digital.lib.esn.ac.lk/handle/123456789/3226 | |
| dc.language.iso | en | en_US | 
| dc.publisher | Faculty of Commerce & Management | en_US | 
| dc.subject | Service quality gap | en_US | 
| dc.subject | People's bank in Batticaloa | en_US | 
| dc.title | A comparative study on service quality gap between the commercial bank of Ceylon Limited and people's bank in Batticaloa | en_US | 
| dc.type | Undergraduate Report | en_US | 
| dc.identifier.sslno | FCM984 | en_US |