Impact of switcing cost on customer retention for internet banking services of BOC in Manmunai north ds division

dc.contributor.author	Matilada, Nishanthini.T
dc.date.accessioned	2019-05-27T05:28:03Z
dc.date.available	2019-05-27T05:28:03Z
dc.date.issued	2016
dc.identifier.uri	http://www.digital.lib.esn.ac.lk/handle/123456789/3585
dc.language.iso	en	en_US
dc.publisher	Faculty of Commerce & Management	en_US
dc.subject	Switcing cost	en_US
dc.subject	Customer retention	en_US
dc.subject	Internet banking services of BOC	en_US
dc.subject	Manmunai north DS division	en_US
dc.title	Impact of switcing cost on customer retention for internet banking services of BOC in Manmunai north ds division	en_US
dc.type	Undergraduate Report	en_US
dc.identifier.sslno	FCM1769	en_US