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Impact of promotion mix on customer retention in Sri Lanka super market industry in Anuradhapura district
Gaminige Suraj Madhushanka, Wickramasinge
(
Faculty of Commerce & Management
,
2018
)
The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna
(
Faculty of Commerce & Management
,
2018
)
Customer satisfaction of e-service quality of online shopping in Sri Lanka
Habeeba, Y.L.
(
Faculty of Commerce & Management
,
2017
)
Effect of Service Quality on Customer Satisfaction of Automobile Insurance in Trincomalee District
Tharanga Sandaruwan, G R
(
Faculty of commerce & Management
,
2020
)
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Author
Gaminige Suraj Madhushanka, Wickramasinge (1)
Habeeba, Y.L. (1)
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna (1)
Tharanga Sandaruwan, G R (1)
Subject
Customer satisfaction (4)
Service Quality (4)
Assurance (2)
Empathy (2)
Reliability (2)
Responsiveness (2)
Tangibility (2)
Customer commitment (1)
Customer retention (1)
Customer trust (1)
... View More
Date Issued
2018 (2)
2017 (1)
2020 (1)
Has File(s)
Yes (4)