Abstract:
The objective of this study is to examine the total quality management practices and
their effects on financial performance of Firms in the Apparel Industry in Galle District.
In this study determinants are leadership and top management commitment. employee
empowerment practices, quality policy and strategy practices and supplier partnership
practices. There are 156 Apparel firms w-ere selected for this study. The study was
conducted by collecting primary data through a structured questionnaire. The Statistical
Package for Social sciences (SPSS) version 22 used to analyze the data. Data analyze
is done by using Reliability. descriptive statistics, Pearson's correlation coefficient and
regression analysis. The result was representing by the form of tables and the bar
graphs. The expectation of Total Quality Management is to reduce the total operational
cost and improve the service delivery. Financial performance can be achieved if the
operations of the organization is linked with the basic requirements that customers are
expected. But there are not sufficient studies to validate the total quality management
practices and their effects on financial performance in Sri Lankan Apparel industry. So
There is a need for consider financial performance in manufacturing sector also because
many people are employed in a manufacturing sector.
So in this study researcher tries to fill this gap by establishing the total quality
management practices and their effects on financial performance of Firms in the
Apparel Industry Galle District. Findings of this study revealed there is a positive
relationship between Total quality management practices and their effects on financial
performance in the apparel industry in Galle district. The study was important for the
Apparel institutions and other Garment factories as it provide information and thrive to
the success by implementing total quality management. Also it will also assist the
policy makers and regulatory bodies.
