The impact of service recovery on customer satisfaction A comparative study state banks and private banks in Manmunai north ds division Batticaloa

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dc.contributor.author Muthugala, K
dc.date.accessioned 2019-03-15T04:45:26Z
dc.date.available 2019-03-15T04:45:26Z
dc.date.issued 2011
dc.identifier.uri http://www.digital.lib.esn.ac.lk/handle/123456789/2060
dc.language.iso en en_US
dc.publisher Faculty of Commerce and Management en_US
dc.subject Customer satisfaction en_US
dc.subject State banks in Manmunai north ds division en_US
dc.subject Private banks in Manmunai north ds division en_US
dc.subject Batticaloa en_US
dc.title The impact of service recovery on customer satisfaction A comparative study state banks and private banks in Manmunai north ds division Batticaloa en_US
dc.type Undergraduate Report en_US
dc.identifier.sslno FCM1206 en_US


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