The impact of service recovery on customer satisfaction A comparative study state banks and private banks in Manmunai north ds division Batticaloa

The impact of service recovery on customer satisfaction A comparative study state banks and private banks in Manmunai north ds division Batticaloa

Muthugala, K
URI: http://www.digital.lib.esn.ac.lk/handle/123456789/2060
Date: 2011

Show full item record

Files in this item

Thumbnail
Name: 1206.pdf
Size: 372.1Kb
Format: PDF
View/Open

This item appears in the following Collection(s)

Search


Browse

My Account