The impact of service recovery on customer loyalty - A comparative study on state banks and private banks in Batticaloa district

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dc.contributor.author Archchana, Y
dc.date.accessioned 2019-04-03T08:44:38Z
dc.date.available 2019-04-03T08:44:38Z
dc.date.issued 2016
dc.identifier.uri http://www.digital.lib.esn.ac.lk/handle/123456789/2561
dc.language.iso en en_US
dc.publisher Faculty of Commerce and Management en_US
dc.subject Customer loyalty en_US
dc.subject State banks in Batticaloa district en_US
dc.subject Private banks in Batticaloa district en_US
dc.title The impact of service recovery on customer loyalty - A comparative study on state banks and private banks in Batticaloa district en_US
dc.type Undergraduate Report en_US
dc.identifier.sslno FCM1663 en_US


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