The impact of service recovery on customer loyalty - A comparative study on state banks and private banks in Batticaloa district

Archchana, Y

URI: http://www.digital.lib.esn.ac.lk/handle/123456789/2561

Date: 2016

Show full item record

Files in this item

Name: 1663.pdf

Size: 443.5Kb

Format: PDF

This item appears in the following Collection(s)

Faculty of Commerce & Management [2766]

Search

Browse

All Collections
This Collection
- By Issue Date
- Authors
- Titles
- Subjects

My Account

Login