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Showing 10 out of a total of 69 results for collection: Faculty of Commerce & Management.
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A study on customer satisfaction after computerization of the people's bank, Chenkalady
Uthayavathani, P
(
Faculty of Commerce and Management
,
2002
)
Determinants of Sri Lankan universities undergraduates’ satisfaction on mobile commerce
Vijesooriya Mudiyanselage Isurika Priyadarshani, Wijesooriya
(
Faculty of Commerce & Management
,
2017
)
A comparative analysis of customer satisfaction on self service technology channels between state and private banks in Gampaha district
Jayasekara Mudiyanselage Tharaka, Madhusanka
(
Faculty of Commerce & Management
,
2018
)
The impact of service recovery on customer satisfaction A comparative study state banks and private banks in Manmunai north ds division Batticaloa
Muthugala, K
(
Faculty of Commerce and Management
,
2011
)
The impact of frontline employees’ competency on customer satisfaction: A Study on hotel industry in Batticaloa District
Anaththa Pathiranalage Hasitha Charuni, Parackrama
(
Faculty of Commerce and Management
,
2018
)
An evaluation of the customer satisfaction on the services of SriLanka telecom ltd in Trincomalee district
Jayanthiran, K
(
Faculty of Commerce and Management
,
2002
)
A comparative study on consumers perspective of relationship marketing in financial services-special reference to State banks and Non-State banks
Vino, Vettivel
(
Faculty of Commerce & Management
,
2013
)
Study on the factors that contribution to customer satisfaction with special reference the finance company PLC Trincomalee district
Thuvaragan, T
(
Faculty of Commerce and Management
,
2013
)
The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area
Rasnayaka Mudiyanselage Asela Bandara, Nawarathna
(
Faculty of Commerce & Management
,
2018
)
Customer satisfaction of e-service quality of online shopping in Sri Lanka
Habeeba, Y.L.
(
Faculty of Commerce & Management
,
2017
)
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Author
Ahilan, S (1)
Amalaraj, Anton.A (1)
Anaththa Pathiranalage Hasitha Charuni, Parackrama (1)
Arunmaran, T (1)
Balraj, N (1)
Baskar, T (1)
Benadict, S (1)
Dilani, T (1)
Elangopan, R (1)
Eranda Niroshan, Lilanage (1)
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Subject
Customer satisfaction (69)
Batticaloa district (9)
Reliability (5)
Service quality (5)
Tangibility (5)
Assurance (4)
Empathy (4)
Responsiveness (4)
Service Quality (4)
Vavuniya district (4)
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Date Issued
2010 - 2020 (45)
2000 - 2009 (21)
1993 - 1999 (3)
Has File(s)
Yes (69)