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An empirical study on service quality and customer satisfaction of micro finance institution in Batticaloa district
Lingesh, D
(
Faculty of Commerce & Management
,
2016
)
Impact of service quality on customer satisfaction a comparative study between private and state owned bus transportation service from Trincomalee- Colombo route (49 route)
Maduwanthi Fernando, W.K.B.N
(
Faculty of Commerce & Management
,
2016
)
A study on theimpact of electronic customer relationship management on customer satisfaction in banks special refernce to Manmunai north divisional secretariat of Batticaloa
Kajanitha, S
(
Faculty of Commerce & Management
,
2016
)
Impact of employee empowerment on customer satisfaction in banking industry (special reference with Koralaipattu divisional secretariat area)
Thanraj, P
(
Faculty of Commerce & Management
,
2017
)
After sales service quality and customer satisfaction special reference to abans electrical branches in Badulla district
Sampath Senavirathna, M.G.U
(
Faculty of Commerce & Management
,
2017
)
A study on the impact of brand image on customer satisfaction in mobile phone among customers
Karunarathne, D.G.S
(
Faculty of Commerce & Management
,
2016
)
Customer satisfaction on tourist hotel services in Galle
Janaka, Anil.P
(
Faculty of Commerce and Management
,
2014
)
The relationship between perceived benefits of information technology and customer satisfaction in public bank in Trincomalee district
Balraj, N
(
Faculty of Commerce and Management
,
2015
)
A study on service quality and customer satisfaction with special reference to Sampath bank PLC in Batticaloa district
Rajeetharan, V
(
Faculty of Commerce and Management
,
2010
)
Product modification :customer satisfaction on samsung and apple cellular phones in Trincomalee district
Krishanth, P
(
Faculty of Commerce and Management
,
2015
)
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Author
Anaththa Pathiranalage Hasitha Charuni, Parackrama (1)
Arunmaran, T (1)
Balraj, N (1)
Benadict, S (1)
Dilani, T (1)
Gaminige Suraj Madhushanka, Wickramasinge (1)
Habeeba, Y.L. (1)
Janaka, Anil.P (1)
Jayasekara Mudiyanselage Tharaka, Madhusanka (1)
Kajanitha, S (1)
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Subject
Customer satisfaction (36)
Batticaloa district (3)
Service Quality (3)
Banking industry (2)
Mobile phone communication services (2)
Service quality (2)
Switching barrier (2)
Trincomalee district (2)
Abans electrical branches (1)
Airtel company in Ampara district (1)
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Date Issued
2014 (8)
2011 (6)
2017 (6)
2018 (5)
2016 (4)
2013 (3)
2010 (2)
2015 (2)
Has File(s)
Yes (36)